The hotel is located at the start of Jonker street just opposite of H&M and diagonal to Hard Rock Cafe. The front of the hotel is very plain and simple with no huge signboard. The only way to recognize the hotel is from the side of the building where Styles hotel is imprinted. The hotel is in between a chicken rice stall and a local delights store. The entrance is pretty small but there is a slope for wheelchair bound customers or the wheeling of huge luggage.
The main lobby has a small waiting area for check in and check out. The design is minimal and modern. As the hotel is at most 2 years old, the furnishings are still very new.
As this is a small boutique hotel, there are only a few staff running the operations. There are 2 counters for check in / check out so if you arrive during a peak timing, you might have to wait in line. As we arrived only at the end of the day, the lobby was empty and our check-in was done fairly quickly. We were required to produce identification for their records with the booking. As we booked our rooms with booking.com, we were expecting to pay in cash as stated but were pleasantly surprised that they accepted VISA. Room charges were settled at check-in and an additional deposit of MYR 100 was collected in cash for the rooms. This will be refunded to you at check-out when you return them the deposit receipt.
There are a total of 4 floors in the hotel, up to 10 rooms per level. There is a lift at the end of the ground floor from the reception. The lift will detect your room level the moment you swipe the key card, this is helpful if your hands are full from shopping bags.
The rooms are designed in a simple white, wood color scheme with a blue tiled featured wall. The rooms are bright and spacious. We had the twin room and the beds were super twin sized and were extremely comfortable. The mattress were towards the harder support which was good for me but yet not too stiff. The 2 pillows are fluffy and soft enough. For people who sleep with very stiff pillow like me, I piled both pillows together for a better angle. The bed linens were clean and stain free which is one important factor I look out for in a hotel.
There is a safe, bar fridge as well as coffee making facilities provided. For a small boutique 2 star hotel, I was surprised to find that they provided bedroom slippers as well. The open closet has enough hangers for a 1 night stay and fresh fluffy towels were provided. Connected rooms can be requested for families travelling together. As seen from my picture, the 2nd brown door on the right is for a connection to the next room. 2 bottled water is provided per room and if you required more, you can refill your bottle with the water dispenser at ground floor near the breakfast cafe.
The bathroom which is very bright and well-maintained is considered spacious for a boutique hotel for an Asian. However, for our Western counterparts, some of them might find the bathroom very tight for space. Toothbrush with toothpaste is provided. The only demerit point is that the shower area is a tight fit and it is inevitable for the water to splash beyond the shower area to the toilet area. As the areas are only separated by a shower curtain, once the shower is switch on, the curtain sticks to your body with the hot air draft. This makes it extremely difficult to bath properly while trying to push the curtain away and not trying to wet the floor too much. If I was staying alone, I would have bathed without the curtains and left my clothes outside to make for more space. The water from the shower is very powerful and the water heater is great. A slight turn has very hot water.
Breakfast is provided from 6.30 am to 10.30 am. Limited tables are available so it would be advisable to have your breakfast either early or later to avoid the crowd.
The breakfast has a self service bar area for coffee and tea, bread,butter and kaya with a toaster as well as milk and coco crunch. If you are eating during the peak period, be prepared to wait to be served as there is only 1 staff on duty who has to cook the eggs, clear the tables, refill food at the bar as well as man the reception counter.
Every guest will be served 2 fried eggs and 1 sausage. ( Please don’t mind my half eaten sausage as i only remembered to take a picture after digging in )
They will also you a miniature sized apple juice per guest.
Overall, the staff were great even though they are short handed. They served you with a smile and were mostly very helpful. They can speak simple English and are more comfortable to converse in Malay. As it was raining on the day we were checking-out, they loaned us umbrella so we could walk over to Jonker street to grab our local delights to bring home before we checked out.
I will definitely stay here the next time I visit Malacca again and i highly recommend this to anyone visiting. Our last booking was through booking.com at the price of MYR 434 per room.